Privacy Policy

Last Update: April 2023

At Ideas For Independent Living Inc. we are committed to protecting your privacy. During the course of regular business, we collect and use your personal information to provide the best service possible. All staff understand the importance of protecting your privacy rights, and are trained to make sure that we fulfill our obligation. Any information that we store is safeguarded by industry standard practices.

This policy may be updated occasionally, so please review it from time to time to make sure that you are always up to date on how we use your information.

What information do we collect?

Through our quoting system, email, phone calls, or in-person meetings, Ideas For Independent Living Inc. may collect some or all of the following information from you:

How is your information used?

Your information may be collected for the purposes of:

If your information is ever used for a purpose not listed, we will first ask you for your permission via email, or phone call.

Payment Information

When providing credit card information over the phone, your credit card account number, expiration, and security code, are immediately input directly into our POS (point of sale) system, and never recorded or saved.

Who do we share your information with?

In order to ship our products to you, we will need to share your personal information (name, address, postal code, phone number) with the courier.

If we ever need to share your personal information with any other party, for any reason, we will first communicate with you directly, and obtain your permission. The only exception to this rule is if the law requires it.

How do we get your consent?

When you provide us with personal information to request a quote, complete a transaction, verify your credit card, place an order, or arrange for a delivery, we assume you consent to our collecting it and using it for that specific reason only.

How do you access or remove your information?

At any time, should you wish to access your information, modify it, or have it deleted, please contact the privacy officer with your request.

How can you learn more about this policy?

Our staff will be happy to answer any questions you may have about your personal information. If you would like more information about our policies, or you would like to see exactly what personal information we have about you in our records, or you wish to register a complain, please contact:

Privacy Officer
16 Malley Road, Scarborough, ON
M1L 2E2
416-646-4361 ext. 205